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HOW TO COMPLAIN – EUROPESURE TRAVEL 2019


Our aim is to ensure that all aspects of Your insurance are dealt with promptly, efficiently and fairly. At all times We are committed to providing You with the highest standard of service.

If You have any questions or concerns about Your policy or the handling of a claim You should, in the first instance, contact Us or Your broker where applicable.

In the event that You remain dissatisfied and wish to make a complaint, You can do so at any time. For full details on making a Complaint, please refer to the Complaints Notice as contained within Your Schedule of Insurance that You received when You purchased a policy.

Alternatively, details can be found here. Please click on the country where You habitually reside.

Austria ; Belgium ; Bulgaria ; Croatia ; Cyprus ; Czech Republic ; Denmark ; Estonia ; Finland ; France ; Germany ; Gibraltar ; Greece ; Hungary ; Iceland ; Ireland ; Italy ; Latvia ; Liechtenstein ; Lithuania ; Luxembourg ; Malta ; Monaco ; Netherlands ; Norway ; Poland ; Portugal ; Romania ; Slovakia ; Slovenia ; Spain ; Sweden ; United Kingdom .

APPLICABLE LAW AND JURISDICTION


If there are any disputes arising under, out of or in connection with this Insurance they shall be dealt with in accordance with the Service of Suit and Jurisdiction Clause attached to Your Schedule of Insurance.

Alternatively, details can be found here. Please click on the country where You habitually reside.

Austria ; Belgium ; Bulgaria ; Croatia ; Cyprus ; Czech Republic ; Denmark ; Estonia ; Finland ; France ; Germany ; Gibraltar ; Greece ; Hungary ; Iceland ; Ireland ; Italy ; Latvia ; Liechtenstein ; Lithuania ; Luxembourg ; Malta ; Monaco ; Netherlands ; Norway ; Poland ; Portugal ; Romania ; Slovakia ; Slovenia ; Spain ; Sweden ; United Kingdom .